Local authorities in the UK are under pressure to do more with less: using digital technologies like self-service portals and data analytics to deliver higher-quality services at a lower cost to the taxpayer. And that requires a single, accurate view of the citizen.
Trusted by public sector organisations across the UK, our Master Data Management (MDM) solution helps local authorities create this golden record and accelerate their digital service transformation agenda – resolving more enquiries at first contact, optimising income and enabling citizen self-service.
We help local authorities enable digital self-service and drive traditional customer service efficiency, resolving more enquiries at first contact.
Our matching algorithms can help identify instances of fraud, waste and abuse, translating into millions in cost savings for some customers.
Data-sharing and collaboration means better coordinated care, allowing local authorities to service larger populations at lower costs.
Wolverhampton’s MyAccount citizen services portal, underpinned by Microsoft Dynamics CRM and a Master Data Management solution from VisionWare, has improved access to online public services and driven significant cost savings for the West Midlands city. Download our case study to find out how.
Social workers are continuously trying to do more with less, and vulnerable children all over the UK are being left unprotected. Read this guide to learn how MDM can give practitioners access to high-quality data that will allow them to make impactful decisions at exactly the right time and enable early child intervention.
Ready to learn more about what a single view of the citizen could do for your organisation? Fill out the form below to speak with one of our experts today.